Shipping and Returns
Shipping will be calculated upon check out. We offer domestic shipping (excluding Hawaii, Alaska and Puerto Rico) through FedEX. We offer ground shipping (3-5 business days) only. All orders will be processed and shipped during Monday to Friday (excluding national holidays). Orders placed on weekends and national holidays will be processed on the following business day.
AGM Group (Aeromat and EcoWise) cannot be held responsible for lost/stolen packages, delays in shipping due to weather conditions, incorrect shipping addresses or missing shipping information.
*If you wish to deliver to HI, AK or PR, your orders will be verified by local inventory. If your orders can't be fulfilled, we will contact you and a refund will be issued.
Returns & Exchanges
Returns and exchanges will only be accepted within 30 days of purchase. Item must be in resalable condition. Full refund and free return will be issued only under the condition of manufacture defect and evidence must be provided. Other return reasons will be accepted within 30 days of purchase and will result in 20% restocking fee. Aeromat will not be responsible for any shipping cost under reasons beside manufacture defect. Please contact us via email (email@example.com) to issue a return, exchange, or refund.
Terms and Privacy
Terms and Conditions
Aeromat warrants that the products sold by it are free from manufacturing defects for a period of 30 days from the date of invoice. Should your product(s) show signs of defective workmanship or material prior to the expiration of the 30-day warranty, you should call our customer service support department at (877) 278-6158 to obtain a Return Authorization number and detailed instructions. The defective merchandise must be sent to the specific address provided by our customer service representatives for our inspection. This warranty is limited to the replacement of the product by Aeromat, and any transportation, shipping, and return costs shall be at your expense. This warranty does not extend to any defect or problems caused by negligence or acts of you or others. Failure to maintain the product in accordance with the instructions furnished, unreasonable use, accidents, alterations, or ordinary wear and tear will not be warranted.
Aeromat/ AGM Group will not be responsible or liable for indirect or consequential damages of any kind, including but not limited to the use of any product, loss of time, inconvenience, or other incidental or consequential damages with respect to persons, business or property, whether as a result of breach of warranty, negligence, or otherwise. Aeromat products liability shall be limited solely to the replacement of the goods not meeting the quality and specifications warranted.
We have voluntarily chosen to put a California Prop 65 warning on our site. Our products may or may not be affected by CA Prop 65. For a complete list of CA Prop 65 rules and regulations, please see https://oehha.ca.gov/proposition-65.
Warning: The products may contain chemicals known to the state of California to cause cancer, or birth defects, or other reproductive harm.
48541 Warm Springs Blvd
Fremont, CA 94539 United States