Pre-Order Policy  

Pre-order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure your item before the item arrives with us. Please kindly note, Pre-orders cannot be cancelled once placed.

The benefit of purchasing Pre-order items is that you will secure your item before it sells out, also receive a 10% discount.

Please note dates are not guaranteed and delays may occur, mainly due to sourcing & shipment held by customs.

AGM Group is not held liable for any unforeseen delays that may occur if you wish to Pre-order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays or customer’s remorse. We will, however, update you after Pre-order when your items are available for shipping.

You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order items, usually as per the date suggested on the product page at time of order placement.

In an event where the occasion is not required due to any unforeseen circumstances either by yourself, cancellation of the Pre-order may be permitted and a refund will be issued as per our online store policies.

For any questions left unanswered from these terms, please contact us at info@aeromats.com.